Description
VoIP Smart PBX is a business phone‑system that combines VoIP (Voice over Internet Protocol) with a private branch exchange (PBX) infrastructure, letting companies manage internal and external calls over the Internet rather than traditional phone lines.
- Outgoing and incoming external calls — even international — go over the internet, which often reduces telecom costs and simplifies long‑distance or remote communications.
- Because it’s IP‑based and often software‑driven, a VoIP Smart PBX can offer advanced features: voicemail, auto-attendant (automatic call‑routing/menus), call forwarding, call queues, conference calling, extensions, and remote‑work flexibility.
- It can be deployed either on‑premises (hardware/ local server) or hosted (cloud‑based), giving businesses flexibility depending on size, budget, and IT resources.
- It lets employees call each other internally (using short extension numbers) and share a smaller number of external lines rather than needing a separate phone line for every user.
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